We find that a lot of Chamblee service and repair at J&L Auto Service are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us have the time to learn. Maybe it’s because cars have become so much more reliable that the average person just doesn’t need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient’s Bill of Rights that they post throughout the hospital. We think our Chamblee automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. It’s a little harder when you’re trying to find the right service center in Chamblee. But once you’ve developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let’s go back to the medical example. When your doctor’s explaining something to you, it’s something that she understands very well and is very familiar with. So she may use jargon you don’t understand or that you don’t have the education and training that’s foundational to understanding what she’s trying to explain.

So you fall behind and get frustrated.

It can be the same with your Chamblee automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you’re not sure, ask what the payment policies are. For example, there’s a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Chamblee service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find a rebuilt part or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Call J&L Auto Service to make an appointment.
3667 North Peachtree Road
Chamblee, Georgia 30341
770-457-4676

At AutoNetTV we love doughnuts. So let’s pretend you have three doughnuts right in front of your for our discussion of upsizing wheels and tires. Hey, don’t eat them now – your going to need them later.

Many people want to accessorize their car – you know, make it theirs. One of the easiest ways to get a custom look is to get some new wheels. There are thousands of wheel designs out there to get you the look you want. And for many, that look includes bigger wheels. It used to be that cars came from the factory with 15 or 16 inch wheels. Now 16, 17 and even 18 inchers are standard. And the factories are offering optional wheel packages up to 20 inches or more.

Come in to J&L Auto Service to learn more about how you might upsize your wheels or tires.
You’ll find us at 3667 North Peachtree Road in Chamblee, Georgia 30341.

So let’s talk about what to consider when you want to upsize your wheels. It’s not exactly a do it yourself project, so you need to know a thing or two before you get started. The most important term to know is rolling diameter. The rolling diameter is simply the overall height of your tire. Unless you want to modify your suspension, you’ll want to keep your rolling diameter the same when you upsize your wheels.

Let’s think about those three golden doughnuts in front of you. They’re all about the same size. So if we pretend they’re tires, they would have the same rolling diameter. The doughnut hole is the size of the wheel. Now pretend we’ve made the hole bigger on some. That’s like having a bigger wheel – but the rolling diameter is the same.

It’s important to keep the rolling diameter the same for several reasons. First of all, if the tire is bigger, it might not fit in the wheel well. Next the speedometer, odometer and anti-lock brake system are all calibrated for the factory rolling diameter. In order for your anti-lock brakes to work properly, the rolling diameter must stay within 3% of the factory recommendation. If you ignore that, you run the risk that your anti-lock brakes won’t work properly.

Some cars today have electronically controlled suspension that will be negatively affected by changing the rolling diameter. Let’s think about the doughnuts again. You see, as the size of the wheel gets bigger, the sidewall gets shorter. The tire holds less air, so the sidewalls are made stiffer to compensate.

Low profile tires from top manufacturers use special compounds that give the sidewall the strength it needs without compromising ride quality. As you increase your wheel size, you’ll typically get a slightly wider tire. This means that you have a larger contact patch. The contact patch is part of the tire that contacts the road. Because there’s more rubber on the road, the vehicle will handle better. And braking distances will be shorter. A lot of people with trucks or SUV’s love the extra control.

You do have to watch out that the contact patch isn’t so big that the tires rub in turns or over bumps. What we’re talking about here is fitment. Your tire professional at J&L Auto Service can help you get this right. He’ll install your new wheels, add spacers if needed to make sure your brakes fit inside your new wheels, and get you rolling.

Also, if you drive off-road a lot, you may need a higher profile tire to protect your new rims. And make sure your new tires have the load rating you need if you tow a trailer or haul heavy loads. Again, your tire professional at J&L Auto Service knows how to help.

And don’t forget about tire pressure. If you have larger rims, your new tires will hold less air and they’ll need to run a slightly higher pressure. Forget that and you’ll wear your tires out fast. Finally, get an alignment after you get your new shoes. AutoNetTV wants you to safely have the look you want.

Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Atlanta, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Chamblee is considered a crime – even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your Georgia driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Dunwoody and Doraville motorists by putting out flares, using your flashers or lifting your hood. Call Atlanta emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Chamblee police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as “I was going thirty miles an hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

• Name
• Address
• Phone number
• Date of birth
• Driver’s license number and expiration
• Insurance information

Also take down a description of the other Chamblee vehicle, license plate and vehicle identification number. Most Georgia auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call J&L Auto Service at 770.457.4676

Contact J&L Auto Service to learn more about what do do in case of an auto accident.
You can find us at:
3667 North Peachtree Road
Chamblee, Georgia 30341
Or call us at 770.457.4676

J&L Auto Service and AutoNetTV hope that you never have to use this information and wish you happy Chamblee travels.

If you aren’t currently using synthetic motor oil in your Chamblee vehicle, maybe now’s the time to consider it. Need more information? Well, synthetic motor oil is a substitute for petroleum based oil.

Synthetic oil doesn’t gel or gum-up like petroleum based oil and it doesn’t vaporize as easily. It protects better in severe driving conditions like stop and go driving around Chamblee, as well as in very hot or very cold conditions. More and more new vehicles are being delivered with full synthetic motor oil; with the recommendation to use synthetic for the life of the vehicle.

Why is this? Synthetic motor oil maximizes engine power and fuel economy. To see why; we’d need a microscope, so we’ll have to settle for using our imaginations.

The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is more slippery, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there’s less friction. That means better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn’t sludge up like conventional oil, so it prevents those small oil passages from clogging up.

Some manufacturers are extending oil change intervals. The added protection of synthetic oil covers you for these longer intervals. Talk with your service advisor about how you drive and see if he thinks you can benefit from synthetic oil. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us here in Chamblee have a busy life and might occasionally miss an oil change; go ahead admit it. Since we’re not perfect, doesn’t it make sense to use a motor oil that’s got your back?

Now synthetic oil costs more. But it lasts longer, protects better and increases fuel economy. You’ll likely save money in the long run. If you’re serious about making your car last longer, start using synthetic motor oil right away.

Give us a call at 770-457-4676 to schedule an oil change, or visit us at our J&L Auto Service website.

Everyone in the Atlanta area wants our tires to last as long as possible. Two ways to maximize tire life are wheel balancing and tire rotation.

When wheels are out of balance, they wobble a bit. That makes the tires wear in a cupping pattern. And they vibrate. To fix this, your service technician at J&L Auto Service puts weights on your wheels to balance them out. If a front wheel is out of balance you’ll feel it in the steering wheel. If it’s a rear wheel you’ll feel it through your seat.

That brings us to tire rotation. The front tires on a car wear out more quickly than the rear tires. As they push through turns from Chamblee to Doraville, the shoulders of the front tires wear down. So rotating front and rear tires allows them to all wear at about the same rate over the life of the tire.

Proper tire inflation will also help your tires last longer. Under-inflated tires wear excessively on the shoulder and may even overheat. This could cause tire damage or a blow out. Over-inflated tires wear to fast in the middle.

Four wheel drive trucks and SUV’s tend to wear their tires more unevenly so rotation is even more important with them. Give us a call to get our recommendation on your sedan.

See your owner’s manual or ask your service technician at J&L Auto Service for your recommended tire rotation schedule. It’s usually every 5,000 to 8,000 miles.

Tires cost a lot and they are one of the most critical safety components on your vehicle. Take care of them and they’ll take care of you.

J&L Auto Service
3667 North Peachtree Road
Chamblee, Georgia 30341
770.457.4676

No matter how well they’re made, cars are bound to have problems with their design or manufacturing. When the government thinks a problem is really serious, they require the manufacturer to issue a recall notice to Chamblee residents and to fix the car free of charge. The manufacturer then tries to contact everyone who owns that type of car in Chamblee and elsewhere until the work is done.

If you have questions about vehicle recalls, give us a call:
J&L Auto Service
3667 North Peachtree Road Chamblee, Georgia 30341
770-457-4676

These recalls always affect safety, so you need to take them seriously. It’s really easy to find out if a vehicle is being recalled. For links to government sites, look in the AutoNetTV website.

Other website include: carfax.com; autobytel.com; and dmv.org. All of these sites have free recall searches.

Recalls are pretty serious and don’t happen all that often. But sometimes cars have less serious problems that you still might want to know about. In this case, manufacturers issue what is known as a Technical Service Bulletin – or TSB. These bulletins tell service centers how to repair a problem that occurs frequently or is especially difficult.

The pros receive updated information through subscription plans, which are sometimes available in consumer versions too. You can buy access to these for an annual fee.

Whatever your source, pay attention to vehicle recalls to keep you and your passengers safe.

With high fuel prices in Chamblee Georgia comes lots of gas saving advice. Some of it, like what you hear on AutoNetTV, is really great. Some is myth. And some is just designed to prey on Chamblee Georgia people desperate to save some money on gas.

When you get one of those e-mails that’s going around telling you how to save gas, try to think it through.

Does it really make sense? Does it defy the laws of physics?

Do some research on the internet or ask your Chamblee Georgia service advisor at J&L Auto Service.

There aren’t any magic pills you can drop in your gas tank and the government hasn’t suppressed a device you can clamp on your fuel line to make your car run on air. Not even in Chamblee!

So next time you get one of those e-mails, check it out with an automotive professional. You’ll get more bang for your buck with an oil change or an engine air filter replacement.

We’re J&L Auto Service, give us a call at 770.457.4676 for good honest advice about your car.

So, everyone in the Chamblee Georgia area knows how great helium is – you know, party balloons, squeaky voices. But a lot of people around Chamblee still haven’t heard about the benefits of nitrogen in your tires, and how it can help your tires. Here’s some great advice from AutoNetTV, brought to you by J&L Auto Service.

Nitrogen has actually been around for a long time in the Chamblee Georgia commercial sector, but it’s just starting to catch on for private vehicles in the 30341 zip code area.

Why nitrogen in your tires? Air is air, right? Actually, it turns out there is a difference.

Contact J&L Auto Service to learn more about nitrogen in your tires
You can find us at:
3667 North Peachtree Road
Chamblee, Georgia 30341
Or call us at 770-457-4676

The heart of the matter is maintaining proper tire inflation. When your tires are properly inflated, they last longer, handle better and more safely, and save you money at the gas pump.

The problem is that tires filled in Chamblee with regular air can lose a pound and a half of air pressure every month. This just happens as the oxygen in the tire seeps out. So if you don’t check your pressure for a month or two, well, you can be significantly low – low enough to actually affect your handling, shorten tire life and waste money at the fuel pump.

How does nitrogen help? Regular air contains about 78% nitrogen. Nitrogen is the largest molecule in air. It’s dry and non-flammable. Air also contains 21% oxygen, which is smaller and seeps out of the tire three to four times faster than nitrogen.

So, a tire filled with nitrogen at J&L Auto Service will take about six months to lose as much pressure as regular air does in just one month. So it’s more forgiving for those who don’t check their pressure every week.

Also, when oxygen is at higher temperatures – like those inside your tire when you’ve been driving for awhile – it oxidizes the inside of your tire. Getting the oxygen out of your tire means that it’ll last longer.

Who’s using nitrogen? Well, let’s start with NASCAR and Indy. These racers like nitrogen’s ability to maintain consistent tire pressure and reduce tire temperatures under very demanding conditions. The US government requires all commercial aircraft to have nitrogen in their tires. NASA and the US Military use nitrogen. The mining industry has been filling those “humongous” tires with nitrogen for years. And semi trucks and trailers are starting to use nitrogen extensively.

You may have heard some detractors of nitrogen. But the studies and white papers from tire and vehicle manufacturers demonstrate that the technology really works.

In fact, a prominent consumer research group did a study where they filled some tires with air and some with nitrogen and stacked them outside for a year. They observed that the nitrogen filled tires did hold their pressure better, but they couldn’t see the economic benefit. But that particular test has very little to do with the real world. Most tires are actually holding up cars and they also get driven around and do a lot of work. So if nitrogen helps them last longer, saves gas and gives safer handling, it’s worth considering.

Learn more about nitrogen in your tires by watching our attached auto tips video from AutoNetTV.

The government mandates a lot of equipment on cars for the Chamblee Georgia area: emission devices and control computers; safety equipment like airbags; and crash worthiness requirements. All of this is great for the motoring public in Chamblee Georgia, but it does add quite a bit to the price of a new car.

Because new cars are more expensive, people are driving their old cars longer. The average car is now over nine years old. 68% of vehicles on the road have more than 75,000 miles/120,000 kilometers. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today’s cars are up to the challenge – but they need a little help to keep on going.

Some owner’s manuals don’t specify service requirements at higher mileage. That doesn’t mean it doesn’t have to be done. In fact, it’s more important than ever to stay on top of routine maintenance for cars with more than 120,000 miles/190,000 kilometers. Just extend regular service intervals out: for instance a service that’s recommended every 24,000 miles/38,000 kilometers should be performed at 24,000 mi/38,000 km; 48,000 mi/77,000 km; 72,000mi/116,000 km, 96,000 mi/154,000 km; and on and on.

Because of the additional stress older engines experience, the severe service maintenance schedule may be more appropriate than the regular schedule. Watch for leaks – seals and gaskets dry out over time and do not hold the fluids as well as they used to. It is also time to make sure you have a good technician. There are some services and replacements that are scheduled after you put some clicks on the odometer, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course.

Check for unusual sounds, smells or the way your car feels. These could be hints that trouble is brewing. Better to catch it early before it turns into a costly repair. Regular wash and wax will help maintain your car’s appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a higher mileage.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection. Come into J&L Auto Service for a checkup.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high kilometer vehicles. So once you hit around 50,000 mi/80,000 km, consider stepping up to high mileage formulations. The fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road.

It does cost more to properly maintain a higher mileage vehicle – but it’s much cheaper than a new car payment!

We live such busy lives nowadays: work, social events, running the kids all over Chamblee. Some days it’s all we can do to keep track of everywhere we need to be. That’s why you’ve gotta be organized. Lists, PDA, calendar- we have to keep track of it all.

So let’s talk about schedules. Specifically, automotive service schedules. And particularly, the scheduled services that are sometimes forgotten.

We have a list of 10 service items that are often overlooked. They’re all very important and need appropriate attention. So here we go, in no particular order.

1. Power Steering Service
Be honest; have you ever thought of this on your own? Your power steering fluid gets dirty and builds-up moisture over time. Cleaning out your power steering system means that dirt and gum are removed and your power steering parts are protected from corrosion. Ask your service advisor if it’s time for a power steering check-up.

2. Wheel Alignment
When your wheels are out of alignment your car pulls to one side. It’s pretty annoying, but it’s also dangerous. And it causes your tires to wear out really fast; which is expensive! Most owners’ manuals suggest you get your alignment checked once or twice a year.

3. Differential Service
Okay, did you even know you had a differential? Well you do. One, two or three in fact. Differentials are often called gear boxes and they’re part of the drive-train that transfers power from the engine to your wheels. They don’t need service that often, but you can’t just ignore them. Check with your service advisor.

4. Cabin Air Filter
More and more Chamblee cars these days have cabin air filters to clean the air in the passenger area where we sit. They filter out dust and pollen. When they’re clogged up, they can get smelly. Change your cabin air filter on schedule to enjoy fresh, clean air, which can also help with allergies.

5. Timing Belt Replacement
Most cars and some vans and trucks around the Chamblee area have timing belts. Without going into a lot of detail, let’s just say that your car won’t run without it – period. And if it breaks while you’re driving it can do thousands of dollars worth of engine damage. Check your owners’ manual or with your service advisor. If you’re approaching 60,000 miles; absolutely look into it right away.

6. Transmission Service
Transmission service is very basic, but it’s often forgotten. Your transmission needs clean fluid from time to time to keep running efficiently and avoid costly repairs. And it can improve your fuel economy too.

7. Air Conditioning Service
Most of us don’t think about our air conditioning until it doesn’t work. Then if you’re lucky, you just need to add refrigerant. If you’re not, some of the components may have been ruined. Those components are not cheap. Regular air conditioning service adds clean refrigerant which cools and lubricates your air conditioner and conditions the seals.

8. Brake Service
No we’re not talking about squealing, grinding brakes here. We’re talking brake fluid. Over time the fluid gets a lot of water in it. Because water compresses differently than the brake fluid, your brakes won’t work as well. It may even get dangerous. The water can also rust out brake system components and then your brakes can fail altogether. Check with your service advisor for recommendations.

9. Coolant System
Another thing that’s so easy to forget about: When you don’t change your antifreeze on schedule it becomes corrosive. Fresh coolant contains additives that maintain the pH balance in the coolant. These additives wear out and the fluid in the radiator can actually eat holes in the radiator or hoses. Then you’re stranded.

10. Fuel System Cleaning
In times of high fuel prices, fuel system cleaning is so important. Fuel gums up a bunch of parts as it moves from the gas tank and through the engine. A thorough fuel system cleaning will keep clean gas flowing into the engine. Your fuel injectors get gunked up over time and need to be cleaned. Having your fuel system cleaned on schedule will really help your fuel economy.

And there we have it; 10 services that are often overlooked. Did you know that a recent survey showed that 90 percent of vehicles on the road have at least one scheduled maintenance service that hasn’t been performed? Based on our busy lives, we’re not surprised.

We know it takes some thought and effort to actually maintain your vehicle; but it not only saves money in the long run – it saves time too. And we can all use a little more time.

J&L Auto Service can help with any of these services. Give us a all at 770-457-4676.