Read below to view testimonials from the people who know us best–our customers!
Submit your review
After searching Angie’s List, I decided to use J & L Auto Service to repair my daughter’s Jeep Wrangler. Their website was great, even allowing for online appointments. Chad and Gabe were terrific. They called to explain the parts that needed to be replaced to fix the air conditioning and the brakes. It seemed like so much to complete, but they finished everything by the next morning. When we picked up the Jeep, Gabe took the time to explain to my daughter what she needed to do to prevent future brake problems. Will definitely be using them again!
Description of Work: Repaired AC and brakes.
Description of Work: Replaced brake pads and rotors. Dealer wanted $1,000. [Cost: $550]
I am moving here from CT, and felt something funny in the way my clutch was working. I used Angie’s list to find a good shop, and when I read the reviews for J&L, I thought it was too good to be true. In summary, the people at this shop lived up to every good review I read. They were extremely kind and professional. When I called, they told me to bring the car the next day and they would look at it. They called me by the afternoon to let me know that they had looked at it thoroughly, and that the clutch was fine, and that my brake pads had enough pad left on them that I should check them in a few oil changes, but not waste money changing them yet. I went to pick up the car early the next afternoon, was greeted by a very friendly man, and the sweetest dog. When I went to pay, there was no charge. In CT, I would have paid for a diagnostic fee, and yet they told me that they couldn’t justify taking my money because they didn’t do anything but check the car out. I was shocked, to be honest, and extremely appreciative. It’s truly nice to meet a group of people that really do care about providing good service and a great experience. They have won my business! I can’t say enough good things about them, and after the way they treated me, I wouldn’t think of going anywhere else. I sincerely look forward to doing business with them in the future!
Description of Work: checked the clutch on my 2008 Saab, as well as the brakes
I went to Angie’s List to look for other automotive repair shops and found J & L. I called when I was able to start the car and asked if I could bring it in that afternoon (Friday) while it was still running. Shad (you have a GREAT telephone voice by the way) told me up front that they probably wouldn’t be able to look at it until Tuesday morning. I appreciated the honesty as the other repair shop had kept it for 3 days when I had thought they would only have it for 1! Tuesday morning around 9:00 a.m. I received a call from Shad saying that the car was repaired and ready to drive out at a cost of only $108. And guess what? Not only does the parking brake now automatically disengage and the car start when the ignition is turned, but the driver’s seat which had stopped automatically adjusting (I was told by the other shop more than a year ago that it would cost $1200 just to buy the part needed to fix it) works too! A wonderful and unexpected bonus. Thanks J & L Auto Service! You have another satisfied, dedicated customer.
Description of Work: The folks at J & L Auto Service found two loose connections in the electric system of my S-Type Jaguar that had been causing various problems. For example, the automatic parking brake would sometimes not release causing delays while I tried (often 2 to 3 times) to release it manually. I had taken the car to another repair shop where they reconfigured something never precisely named on the invoice. The cost just for that service was $115, and I was told that the crank sensor would need to be replaced soon or the car would not start reliably. This did, in fact, occur about one week after the repair. I didn’t really have much confidence in that repair shop at that point even though they had serviced the car for the past 4 years.
they are great
Description of Work: I can’t remember exactly, but I have been using them for at least 3-4 years for 4 cars and they have been trustworthy and have done good work.
They did a great job. They were very nice and courteous. I am very satisfied.
Description of Work: Replaced ball bearings on both sides of my car.
Full car inspection for potential mechanical problems. They found the car is road worthy except for valve cover leak and switch. They repaired the leak, replaced the switch and changed oil and filter. I am very pleased with their service.
A/C fan in cabin was making a strange noise and vibrating. Took us in same day and found debris in the fan and outside duct. Dismantled the fan, cleaned out all the junk and it’s now running fine. Work was done in a half day and price was fair. Advice: Don’t park under a pine tree.
Inspection of the car and it was better than Firestone.
These folks are great! I would recommend them to anything, for the quality of work, pricing, and honesty!